Privacy Policy

Last updated: 16 December 2025

Raylution AG (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

1. Data We Collect

We collect only personal data that is necessary for our operations, including:

  • Contact information: name, email address, and professional details

  • Business and transaction data: information related to commercial interactions

  • Usage data: interactions with our website, digital platforms, or services

  • Optional data: information you voluntarily provide through inquiries, feedback, or support requests

2. How We Use Your Data

We use personal data to:

  • Provide and improve our products and services

  • Respond to inquiries and manage business relationships

  • Communicate updates, relevant information, and support

  • Ensure system security and prevent fraud, misuse, or unauthorized access

  • Comply with legal, regulatory, and contractual obligations

3. Legal Basis for Processing

We process personal data under the GDPR and Swiss FADP based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract or pre-contractual measures

  • Legitimate interests, including improving and securing our services

  • Compliance with legal obligations

4. Sharing Your Data

We do not sell personal data. We may share data only with:

  • Trusted service providers that support our operations (e.g., IT hosting, cloud services), under appropriate data processing agreements

  • Public authorities or regulators, where required by law

  • Business partners, only with your explicit consent

5. International Data Transfers

If personal data is transferred outside Switzerland, the EU, or the UK, we ensure appropriate safeguards, such as Standard Contractual Clauses or equivalent protections, in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements. Data is securely deleted or anonymised once it is no longer required.

7. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the relevant data protection authority

8. Data Security

We implement appropriate technical and organisational measures, including encryption and secure storage, to protect personal data. While we take reasonable steps to safeguard information, no system can be guaranteed to be completely secure.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without appropriate parental or legal consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:
info@raylution.com

Raylution AG